Review the plan
Review the published plan, included capacity, and published usage-metering terms.
Read the docs
Review the supported installation path, configuration, and recovery documentation.
Read the system model
Review the architecture, integrity controls, approval boundaries, and recovery limits.
Review published scope
Review the published capacity and usage-metering terms for the Professional plan.
Talk to us
Use email when you need a real conversation about pricing, rollout planning, or platform questions.
Contact by email
Sales and Contracts
Commercial inquiries
[email protected]Use this for pricing, technical evaluation, implementation planning, and procurement questions.
Workspace Support
Operational questions
[email protected]Use this for runtime issues, configuration changes, or other operational questions about a workspace.
What to include in your email
For commercial inquiries
- • Which servers and managed services you want to connect
- • Your hosting setup (cloud provider, on-premises, or hybrid)
- • When you plan to decide and deploy
- • Any contractual or compliance requirements
For support and account questions
- • Your client ID or business name
- • What went wrong or what you need changed
- • Any error messages or logs you have
Support arrangements
Any response commitment is set only in a signed support agreement. Use the email contacts above for commercial or client-service questions.